CWLA National Conference Copy
Arlington, VA, BOOTH 26
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CWLA National Conference
Arlington, VA, BOOTH 26
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Miscommunication, lack of communication and misunderstanding may seem like a normal part of serving in child welfare, but they don’t have to be.
What if you could connect everyone – and everything – involved in each case in one secure place? Sunlight can help you do this for case-related communication and for all of your case management needs.
Communication
Case Management
“Sunlight makes it easy to communicate and collaborate so expectations are transparent, and everyone can be accountable for their part in the child welfare process,” Gwendolyn Clegg, Executive Director, Oklahoma Office of Family Representation
Gwendolyn Clegg, Executive Director, Oklahoma Office of Family Representation
Send, receive and save messages with your client and the team.
Sunlight brings everyone together in one place. Your direct communication with your client remains secure, but all messages are stored in one place, attached to that case. You also can message and collaborate with other team members on the case.
No more searching for message threads across multiple apps for critical communication.
Build trust with your clients and their team with transparency and accountability for everyone.
Connect easily with voice and video calling
Speak with your client through the secure Sunlight platform. Video calls help with important conversations and alleviate the obstacles of trying to meet in person.
Create calendar reminders to keep important dates top-of-mind.
Create events and send automatic reminders to reduce the risk of no-shows and save you time.
Collaborate with your clients to collect and store documents.
Clients can take photos or screenshots and quickly upload them as evidence. And you can collect and store key documents for secure, easy access.
Create and manage tasks, notes for yourself, your client or their team.
Remind yourself, your client and/or team members of important tasks and due dates. Like the calendar, automatic reminders keep everyone informed and accountable.
You can even add and store case notes.
Your client’s case history is now portable.
The only certainty in child welfare is change. Now when a client is transitioned to a new caseworker or mentor their case history goes with them, making those transitions clearer and less chaotic.
Think of how much time you spend today working to connect with your clients and make sure they know what they need to do next.
Sunlight reduces the chaos, bringing all activity together in one place, and making it easy to review and retrieve when you need it.
With Sunlight you can do more of the work you were meant to do and remove the communication obstacles that derail case management, so families can navigate the process and reunify safely and sooner.
